Welcome to The High Street Experts!

We’re Ophelia and Wendy, working with councils across the UK to motivate, upskill and support independent retailers and market traders through hands-on programmes that deliver real results on the ground.

“Initially, we weren’t sure how retail workshops would relate to our business, but we quickly realised how valuable they were. We made sure to attend every session, and the confidence we’ve gained has been huge - it’s given us the push to move into larger premises and even explore keeping both units to support our growth.”

Resolute Martial Arts - Uckfield

We partner with local authorities, stakeholders and place leaders to strengthen high streets and markets by supporting the businesses at their heart. Our approach is practical, people-focused and rooted in real retail experience. We work directly with traders and independents, building trusted relationships while delivering workshops, one-to-one support and place insight that leads to meaningful change. The result is more confident businesses, stronger collaboration, increased footfall and more vibrant town centres that people want to visit, spend time in and return to.

Take a stroll through our packages and find out how we can support your high street and markets.

Retail Ready High Street Programme

Happy with your high street, or could it benefit from some expert, hands-on support?

We’ve already tested our Programme and Toolkit, working with 26 high streets.

  • High Streets

    Regenerate your high street and increase footfall by following our Healthy High street initiative.

  • Markets

    Our Review, Re-define & Get Retailing Programme scrutinises Council & community led markets.

  • Workshops & Training

    To up-skill retailers and future proof your high street, we offer courses such as digital skills, sustainability and environmental training, retail and merchandising training

  • Our Mission - Our Promise

    Our commitment to community

  • Rough Guide to Retailing

    Training Support series tailored specifically for busy Market Teams & Traders who are short of time

  • Visitor Economy

    Improve visitor experience with a more enjoyable and memorable experience, encourage them to stay longer, spend more money, and return to the town in the future.

Follow Us…

Join our group

Join our Facebook group, Retailers SOS. Where you will meet independent retailers from around the UK. Here you can share, learn and grow your retail business, with guidance and strategies from leading business experts.

Retailers SOS

〰️

Retailers SOS 〰️

Free Downloads

How resilient is your retail?

From couch to kerb in 7 easy steps

Is your branding bringing in customers?

Want your till to ring more?

Bringing Retail Resilience to your door and making your till ring more! Welcome to The High Street Experts Podcast

What people are saying about us…

Embracing the power of collaboration and knowledge sharing - unlocking our collective potential!